In-world issues

Sunday, January 18, 2009

Second Life has been up and down, pretty much all day today. It's frustrating for me, it's frustrating for my customers, and pretty much everyone who wants to use Second Life.

I remember when Philip Linden, back when he was CEO, made a big deal out of his promise to bring stability to the grid. And when Mark Kingdon came on, he made the same vow. I don't think they've made any progress, stability-wise, in the past year at all. I mean, look at the log. It's ridiculous. They keep taking the system up and down, up and down. It makes me believe that they don't really know why the system is so unstable. If they knew, they wouldn't keep bringing it back up, would they?

Linden Lab points to the increase in concurrency as a rebuttal. I say that's beside the point. So what if more people can connect to the grid, if it still provides the same inferior service to all of them? "Yeah," they seem to be saying, "we're flinging crap at everyone, but these days we can cover ten times as many people in crap as we could before!"

As a content creator, I find these continuing outages especially distressing. Imagine if you ran a store in a mall (a real-life mall), and the mall operator randomly shut off the electricity several times a day. Not only that, but also locked the doors so none of your customers couldn't get in to your store. Now imagine that the mall operator does all that, but not just at random, but instead watches your store to see when it's busiest, and then shuts you down. Because that's what's happening. Second Life shuts down during its peak hours. The times where there's the most customers in the grid, the most people willing to spend money and by my products. The worst time for them not to be able to see and play and buy my games.




I'm sick and tired of the whole mess myself. I wish to god there was another service to use ... this is the curse of monopoly -- take it or leave it.

They need to kick all the damn freebies and campers off the Grid. Concurrency is a total crock, and we are all paying (literally -- CASH MONEY) for continued bad service to beef up their precious PR.


-- Caliburn Susanto

Anonymous said...
January 18, 2009 at 4:11 PM  

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