Network problems

Friday, October 24, 2008

There seems to be something very wrong with Linden Lab's network right now. Around 3:00PM PST today, calls from scripted objects via llHTTPRequest started silently failing some of the time. This means that En Garde scoreboards won't update, games won't get recorded, and in general things are a mess.

I've called support and filed a ticket and they say they have an engineer looking at it right now. The problem is easily reproducible. I'll file an update when I know more.

[UPDATE 7pm]: We have narrowed the problem down to DNS, which seems to be broken at Linden Lab. They are looking into it.

[UPDATE 7am Saturday]: Linden Lab claimed they fixed the problem, but it's still there.

[UPDATE 1:30pm Saturday]: Still no further response from the Lindens. This bug is responsible for games not registering, score boards not updating, and remote controls not functioning. It also causes some of my vendors not to deliver products.

I've added a Jira issue for this. If you own one of my products and are affected by this bug, please go to JIRA SVC-3318 and vote for the issue. (You will have to log in using your Second Life name and password; then a Vote link will appear in the left column)

[UPDATE 3PM Sunday]: I have no new word from the Lindens, but my tests seem to show that the problem has gone away. If you are still seeing this problem please let me know



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